The ag亚娱 Assistance is part of our mobility promise – for example when it comes to breakdowns, accidents, theft or vandalism, ag亚娱 Assistance will be there to help you, 24/7 365 days a year.

ag亚娱 Assistance Hotline Number.

If you need immediate assistance please contact:

00800-10203000 (free of charge)

ag亚娱 Assistance Cover.

ag亚娱 Assistance is valid for a period of 
EV Customers: 24months + 24 months
DM Customers: 24months 12months +12months
from the date of delivery

We provide assistance when eligible events happen. “Eligible Events” means the driver of the Vehicle is not allowed to continue driving as a result of a breakdown, accident, theft attempt, or fire.

Coverage: Pan-European Assistance

In the case of events not listed above, we are still ready to be there for you by attempting Help on the phone, Repair on Spot or towage services to the nearest Authorised ag亚娱 Repairer, but you may need to provide payment for them.

 To find out more details about ag亚娱 roadside assistance, please read the following document:

 ag亚娱 Roadside Assistance Terms and Conditions